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FAQ

Our Online eBooks

Are the online eBooks free?
Yes, simply click on an eBook cover to view.

Free eBooks:
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How do I access translate feature or switch viewing modes?
Please view our tutorial pages:
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Can I print the online eBooks?
No, you will need to purchase printable PDF eBooks from our store:
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I am unable to turn the flipbook pages once opened.
  • Try using a different web browser, we recommend using Internet Explorer.
  • Please ensure your browser allows flash.

OUR PDF EBOOKS & TEACHING RESOURCES

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Prior to Purchasing

After I have made my purchase, where can I find my download links?
After you have made your purchase, you will receive two emails:
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  1. An email from PayPal confirming your purchase.
  2. An email from Education by Shala Books containing your download links - please check your junk folder.
What is my download limit?
Each digital product has a limit of 1 download.
What is your return policy?
Our eBooks and educational resources (worksheets, lesson plans ... ) cannot be returned, as once they are installed on your computer they cannot be taken back by us.
What payment methods are accepted?
​We accept payments via PayPal. PayPal will provide you with two options:
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a)  Make payment using your PayPal account.
b)  Pay using your credit card.
What currency are the prices in?
All prices are in USD. -  Currency Converter

After Purchasing

What electronic devices can I use to store and read the eBooks from?
The eBooks can be saved and read from any computer, laptop, smartphone or handheld reader that supports PDF files.
How come I can't see the audio buttons on the FSL or ESL eBooks?
In order to access the audio buttons, you will need to open the eBooks using a free version of Adobe Acrobat Reader 9.0 or higher.
I am unable to hear the sound on the FSL or ESL eBooks.
If you are experiencing difficulty hearing the audio files, please try the following:

  • Check to make sure your computer has a sound card, or sound processor.  Ensure it's working properly.
  • Make sure the volume on your computer is turned up loud enough.
  • Ensure you have an updated version of Flash Player on your computer.
  • Try opening in the eBooks in a free version of Adobe Acrobat Reader (9.0 or above).
Can I print the FSL or ESL eBooks without the audio buttons showing?
​​Yes.

  1. Right click on your PDF eBook.​
  2. Select Open instead of viewing using Adobe Acrobat Reader. This will allow you to view and print the eBook without the audio buttons appearing.
How can I print the PDF files as booklets?
Please click on the link to view the instructions for printing using Acrobat or Reader.

FURTHER QUESTIONS?

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